It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Learn how to manage the account you use to access your work or school email and files. Hotmail is now Outlook.com, and to sign in, you'll need your Microsoft account username and passwor


As such, we tell them to reset the password themselves after making sure Self-Service password reset is configured. To support increased security, as of August 30, 2024, Microsoft will remove the ability to send user account details and passwords in email from within the Microsoft 365 admin center. We recommend that you print the account information to a PDF file, then share it with your users in a secure manner. Contact your admin who can retrieve the username and reset the password for your work or school account. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time


The table also contains information about how to troubleshoot the issue. Please note that you must have access to your recovery email address and/or phone number (if you have specified any) for this account in order to be able to recover your access. Please note that Microsoft rely on you to keep your recovery details up to date and accessible so they can verify you as the owner of this account. If you missed to update this information on time, when you still had access to your Microsoft account, it might not be possible to restore your access without calling them. As long as you have access to your recovery email address and/or phone number linked to this account, you will be able to easily reset your email account password. A good idea would be to delete profile or alternatively to create a new user profile and try to login to O365 accoun


You can share your Microsoft 365 Family subscription with up to five other people. Each person will use their own Microsoft account to install Microsoft 365 Office on all their devices and be signed in to five at the same time. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provid


Eventually, you can delete and create a new Outlook profile. Then select "Browse" and click on the PST file (with the .pst extension). Then click "Start", after which the tool should scan, find and fix possible damage in the PST fil


If all is well, microsoft 365 fix issues it is recommended that you delete the old problematic profile, but this is not necessary. Open the result "Control Panel" and choose a view by category. Next, click Uninstall a program, click Office and select Chang


The tool will ask you to enter the email address or mobile phone number you're trying to microsoft 365 fix issues sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem. If we don't detect any problem, we'll guide you through how you can help yourself. The authentication issue occurs because of missing package information about either the Active Directory Authentication Library (ADAL) or Live ID. I’ve gone to the Office 365 Admin console and everything looks okay with my account, if it wasn’t it would most likely give me issues on the service as well but I checked it any way just to be sure. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper too


I can open any Office 2016 app installed on my computer but I am unable to link/login to my Office 365 account on my primary computer. I have a service spare that I tested with microsoft 365 fix issues and I am able to login to Office 365 without any issue. I have done a number of searches and found related issues but none of those fixes have worked. The following table lists known error codes for the "Sorry, but we're having trouble signing you in" error messag


We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Switch your alias to an Outlook.com or Hotmail.com accoun


Then select Options, open Advanced and in the Display section check the Disable hardware graphics acceleration. Therefore, try disabling hardware acceleration at least temporarily to see if that helps get rid of the Outlook stuck in the loading profile problem. Therefore, as an option to remedy the situation, temporarily disconnect the connection by simply unplugging the LAN cable or disconnecting from Wi-Fi. If everything works for your scenario, you will have to do these steps every time you start Outlook. This suggests that this solution is temporary and only a workaroun


Verify that you can both send and receive messages successfully before proceeding with regular use. If connection errors occur, double-check all server addresses, port numbers, and authentication credentials for accuracy. Authentication settings require your complete email address as the username, not just the portion before the @ symbol. Enable "My outgoing server requires authentication" and select "Use same settings as my incoming microsoft 365 fix issues mail server" to maintain consistent security protocols across both incoming and outgoing connections. Even with properly configured email protocols, synchronization failures across multiple devices create significant productivity disruptions that require systematic diagnostic approache